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Live
Lead Transfer System
The Live Transfer element of our Comprehensive Call
Management Solution incorporates proprietary web-based
software that allows our trained Call Screening Professionals
to enter a consumer’s data on a computer in our
Call Center, which you can view simultaneously via the
Internet, even though your office may be thousands of
miles away.
When a consumer is successfully screened and is ready
to be transferred to your office for closing the deal,
our software will instantly connect to your office,
so our Screener can introduce the Lead to you. Of course,
you already have the Lead’s essential data right
on your computer screen, so you’re ready to close
the transaction.
Our Lead Transfer System is not only instantaneous,
it’s seamless. This means that, from the consumer’s
perspective, he’s just been transferred from one
of your company’s departments to another. This
attribute does a lot to enhance your company’s
professional image. |
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Custom
CRM
Another aspect of our Comprehensive Call Management
Solution allows you to keep track of the entire sales
process from the initial contact to project completion
and every correspondence in between, with online Customer
Relationship Management (CRM) software.
In an ever-evolving and complex marketplace, managing
the sales process is a critical success factor in the
consistent achievement of revenue goals. If a procedure
for managing this process is not in place, the results
can include customer discontinuity and discontent. Within
our customized CRM technology framework, you can incorporate
detailed sales processes used to sell a specific product
or service to a specific market segment and manage the
process from the initial contact through project completion.
Lead
Management Software Demo (click HERE
to view online demo) Web Administration Module.
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